Privacy Policy

Introduction

At MapleWorks Office ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mapleworksoffice.ca) or purchase our products.

We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information: We may collect personally identifiable information that you voluntarily provide to us when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Contact us with inquiries
• Participate in surveys or promotions

The personal information we may collect includes:

• Name, email address, mailing address, and phone number
• Billing information and payment details (we do not store complete credit card information)
• Order history and preferences
• Information provided in correspondence with us

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address, browser type, operating system
• Pages viewed, time spent on pages, and referral URLs
• Approximate geographic location
• Other non-personal analytics data

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and fulfilling orders and transactions
• Communicating with you about your orders, products, or services
• Sending you marketing communications (which you can opt out of)
• Responding to your inquiries and providing customer support
• Analyzing usage patterns to improve our website and services
• Protecting our services, users, and business
• Complying with legal obligations

Disclosure of Your Information

We may share your personal information in the following situations:

• Service Providers: We may share information with third-party vendors who provide services on our behalf, such as payment processing, order fulfillment, data analysis, marketing assistance, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information to protect and defend our rights and property, to protect the safety of our users or others, and to prevent fraud.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and collect certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

• Essential cookies: Necessary for the basic functionality of our website
• Analytics cookies: Help us understand how visitors interact with our website
• Preference cookies: Enable our website to remember your preferences and settings
• Marketing cookies: Used to track visitors across websites to display relevant advertisements

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

We follow industry standards to protect personal information submitted to us, both during transmission and once we receive it. However, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Your Privacy Rights

Under Canadian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of incomplete or inaccurate information
• Withdraw your consent where we rely on consent as the legal basis for processing
• Request deletion of your personal information under certain circumstances
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MapleWorks Office
123 Maple Street
Toronto, ON M5V 2K3
Canada
Email: [email protected]
Phone: +1 (416) 555-1234